Privacy Policy
Last reviewed . This notice covers data processing when you use our English-language pages about Livnor food supplements, contact the Joensuu desk, or receive parcels fulfilled from Finland.
1. Data controller
Safelongvolatile
Kauppakatu 23a
80100 Joensuu
Finland
Public contact strings displayed onsite: info@safelongvolatile.world, contact@safelongvolatile.world, support@safelongvolatile.world, help@safelongvolatile.world.
2. Categories of personal data
Depending on your interaction we may process:
- Identity and contact details you submit through forms or email.
- Order identifiers, delivery preferences, and payment references handled by our payment partners.
- Technical data such as IP address, device type, and event logs collected via cookies where permitted.
- Communication content when you correspond with the Joensuu desk.
3. Purposes and legal bases (GDPR Art. 6)
| Purpose | Legal basis |
|---|---|
| Contract fulfilment, shipment, and invoice handling | Performance of a contract |
| Responding to lawful requests and record-keeping duties | Legal obligation |
| Fraud screening, network security, consent storage | Legitimate interests, supplemented by consent where required |
| Optional analytics or marketing cookies | Consent (withdrawable via cookie UI or browser controls) |
4. Retention
| Data category | Maximum retention |
|---|---|
| Accounting and tax evidence | Duration required by Finnish bookkeeping law (typically 6–10 years) |
| Marketing records with consent proof | Until consent withdrawal plus a short reconciliation window |
| Web security logs | Up to 12 rolling months unless incident review demands longer storage |
5. Recipients and transfers
We share personal data with carriers, payment service providers, and IT hosts that meet written data-processing terms. When a supplier is outside the European Economic Area, we rely on Standard Contractual Clauses or an adequacy decision documented in our vendor files.
6. Automated decisions
We do not use fully automated decision-making that would produce legal effects concerning you in the sense of GDPR Article 22. Manual desk review remains available for disputed orders.
7. Your rights
Subject to conditions in GDPR Chapter III, you may request access, correction, deletion, restriction, portability, and objection to certain processing. You may withdraw consent for non-essential cookies at any time without affecting prior lawful processing. You may lodge a complaint with the Finnish Office of the Data Protection Ombudsman.
8. Security measures
We apply role-based access, encrypted transport (HTTPS), separation of production data, periodic patching, and contractual confidentiality for anyone who handles personal data on our behalf.
9. Geographic scope, primary audience, and cross-border fulfilment
The data controller is established in Finland. The site is published in English for buyers who already understand that legal relations, VAT treatment, and mandatory consumer information follow Finnish and wider European Union rules unless another jurisdiction clearly applies to your specific transaction. If you request delivery outside the European Economic Area, carriers may process your contact details under their own privacy notices, and import rules where you live may limit what can arrive or change applicable duties.
10. Marketing data, online advertising, and dietary supplement communications
We may process limited contact, technical, or conversion data to measure whether informational campaigns bring visitors to these pages and to respect consent signals from advertising platforms. We do not use personal data to suggest that Livnor treats, prevents, or cures any disease, and we do not build segments based on inferred medical conditions.
Promotional copy, landing text, and catalogue excerpts are drafted so that Livnor remains presented as a food supplement (not a medicinal product) and so that descriptions stay proportionate to label facts. Where we place paid placements on services such as Google Ads, we aim to comply with applicable policies for dietary supplements, including restrictions on health claims, guarantees, and exaggerated outcomes. Creatives may be refused or limited by platforms independent of this policy; platform decisions do not change your statutory rights as a consumer.
11. Updates
Material changes will be announced on this page with an updated review date. Continued use after the notice period may constitute acceptance where our legal assessment supports that approach.